The support servicesleader.
From installation and repairs to upgrades and quality assurance visits. We maintain an extensive support infrastructure, employing over 600 field service technicians operating out of 42 service centers Kingdom-wide.
Dispatch network · Kingdom-wide
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Site assessed
Dispatch
Engineer assigned
Restore
Machine back online
Coverage
Uptime is the product.
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Field technicians
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Service centers
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Years of service
ISO
9001:2015 certified
What we deliver
Lifecycle support, on the ground.
Installation
Site survey, delivery and commissioning of terminals, kiosks and security systems.
Repairs & Upgrades
Component-level repair and planned upgrade programmes that extend estate life.
Quality Assurance Visits
Scheduled QA inspections under our ISO 9001:2015 quality management system.
Help Desk
Centralised dispatch and escalation for incidents across the Kingdom.
42 Service Centers
Regional coverage that keeps engineers close to every deployed machine.
600+ Technicians
Certified field engineers trained on OEM platforms and AU software.
Service that scales with your network.
Build a support programme around your estate, your service levels and your growth plan.